For you WoWers, no. You do not get an in-game Shammy pet in DA 2 with a pre-order. Sadly, this is about BioWare and EA not loving Steam users who are also fans of Dragon Age – specifically Dragon Age II. Instead of a sweet pre-order deal, Steam users, like a Trick-Or-Treating Charlie Brown, are exclaiming, “I got a rock . . .” when they look in their bag of goodies. Steam users are NOT getting the special discount that others are getting on the “Signature Edition” of the game.
There is a special promotion involving the pre-order for DA 2, and it expires in a few days. This is not, as some have suggested, a means to force customers into buying physical media or buying directly from the EA store. The promotional offer is available for pre-order on Impluse, Stardock Software’s Digital Download Store. If you want it, jump on it this weekend! Only, you can’t do so if you prefer to buy your games via Steam.
Stardock are good guys and all, but they are not Steam. Steam is multi-platform for those games that support the Mac, Steam supports a portable saved game system, and it is the best way to effortlessly get your Steam game collection installed on any PC or Mac that you own. Bought a new gaming rig recently? Just drop Steam on there, and you can get your entire Steam game collection on the new system overnight (assuming you have good Internet). This may even include your saved games (not all games support this Steam feature).
What’s that about multi-platform? I bought Civ V last fall; and, when it recently was released for the Mac, it magically appeared in my Steam download queue on all my Macs. How cool is that!?! But I digress . . .
So. What to do? I am voting with my dollars. Bad, BioWare! Bad, EA! No pre-order for you! If I have to, I’ll wait and buy the super discounted “Ultimate” edition that will doubtless be available on Steam later this year. I save more than 50% off the price of the game, and I get the game my way . . . on Steam.
BioWare and EA are acting like they are literally the only game in town. Bad news, guys. You are not, never were, and never will be the only game in town!! I have plenty of good games to play that I already own. There are going to be more than a few worthwhile game releases that more or less coincide with the release of Dragon Age 2. I don’t lose anything by waiting few months.
In fairness, it is always possible that a similar promotion may come to Steam users at a later date. However, I urge all Steam users to be cautious about hitting the “Buy” button for this particular game. At the very worst, BioWare and EA are hoping that Steam users don’t know about the special promotion, and don’t mind paying a Steam tax – paying extra for what others got for free. If the worst turns out to be true, I hope that BioWare and EA are punished with less than great sales numbers. They will have earned it.
If you are the activist sort, according to this post in the DA BioWare forum you can register your complaint with EA:
Andrew Wong
Sr. PR Manager
Electronic Arts
650-628-7281
awong@ea.com
While it may amuse you, I don’t think it is going to help matters if you begin your message with a, “Dear Mr. Wong, You are a dick!” Less flame; more honest expression of disappointment, please. I’m fairly certain a short, simple, non-emotional note is going to be the most helpful.
Longer term (and assuming you value Steam), just don’t buy the game until it shows up on Steam . . . and make sure it is for sale at a reasonable price.
UPDATE: BioWare is expunging all references to this Dragon Age II EA Press Announcement from the DA 2 forum. I guess the suits don’t want to hear from the little people. The “where do I send email and to whom if I want to protest” thing began a while ago. The first suggestion from BioWare was to contact Customer Service. When someone did so, they were referred by Customer Service to the contacts on the Press Release – specifically to Mr. Wong. Then the BioWare Forum Moderator starts deleting the EA PR contact information from all messages in the forum, and tells folk to talk to Customer Service instead. If I was Chris Priestly (the moderator in question), I would be hating my job . . . he looks like such a tool.
UPDATE (1/8): And BioWare has locked the thread.
Deals with Valve (Steam) can be made, and are being made. Big publishers, including EA, are doing so with some big titles. In this instance, the deal hasn’t been made yet.
Major franchises that have their latest and greatest on Steam:
- Assassin’s Creed (Ubisoft)
- Battlefield: Bad Company (EA)
- Call of Duty (Activision)
- Fallout (Bethesda)
In short, there is no evidence that Valve is imposing some new and grossly unfair deal on the publishers. Valve’s position appears static. If more publishers were doing as BioWare/EA appear to be doing, then I would agree that there is reason to point the finger at Valve; but that is just not the case.
On the other hand, it is no secret that EA is jealous of Valve’s Steam service. One can see a scenario where BioWare/EA might want to encourage digital download sales with anyone other than Steam; and that scenario would look exactly like what is going on right now.
I think it is reasonable to conclude that the onus is on BioWare/EA to explain why they suddenly can’t make deals with Valve when they have done so in the past with DA and in the present with Battlefield. It is telling that they no longer want DA 2 fans to know what is going on regarding digital sales via Steam.
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